Please read these Terms & Conditions carefully before registering or using any cuci365 service. By accessing the cuci365 platform, you confirm that you have read, understood, and agree to be bound by these terms in their entirety.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and cuci365 ("the Company", "we", "us", "our"), the operator of the online gaming platform accessible at cuci365.org (the "Platform"). By creating an account, depositing funds, or participating in any game offered on cuci365, you unconditionally accept these Terms.
cuci365 reserves the right to amend, update, or replace these Terms at any time without prior notice. Continued use of the Platform following any such change constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The current version is always accessible at cuci365.org/terms-conditions.
These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming policy, both of which are incorporated herein by reference.
Access to and use of cuci365 is strictly restricted to individuals who meet ALL of the following criteria:
cuci365 reserves the right to request identity verification documents at any stage to confirm eligibility. Accounts found to be in violation of eligibility requirements will be immediately suspended and any balances may be withheld pending investigation.
Each player is permitted to hold only one active account on cuci365. The creation of multiple accounts — whether using the same or different personal details — is strictly prohibited and will result in the permanent suspension of all associated accounts and forfeiture of any balances therein.
You warrant that all information provided during registration is true, accurate, current, and complete. You agree to promptly update your account information if any details change. cuci365 shall not be liable for any issues arising from inaccurate information provided by you.
You are solely responsible for maintaining the confidentiality of your cuci365 login credentials. Any activity conducted through your account — including all bets placed and deposits made — is your sole responsibility. If you suspect unauthorised access to your account, you must contact cuci365 support immediately via live chat. cuci365 will never request your password via email, chat, or any other channel.
cuci365 may require identity verification ("Know Your Customer" or KYC) at any time, including but not limited to before processing a withdrawal. Required documents may include a government-issued photo ID (MyKad or passport) and proof of address. Failure to provide satisfactory verification documents within the requested timeframe may result in account suspension.
cuci365 accepts deposits exclusively in Malaysian Ringgit (MYR) via approved payment methods including Touch n Go eWallet, Boost, Maybank2u, CIMB Clicks, Public Bank, and FPX. Minimum and maximum deposit limits are displayed at the time of transaction and are subject to change at cuci365's discretion.
cuci365 does not accept deposits from third-party sources. All funds deposited must originate from a payment method registered in your own name. Deposits made from third-party accounts will be refunded and the depositing account may be suspended.
Withdrawal requests are processed subject to successful identity verification. Withdrawal funds will be returned to the original payment method used for deposit where technically feasible. cuci365 aims to process withdrawal requests within the timeframes displayed on the Platform, which vary by payment method. cuci365 reserves the right to request additional verification before releasing any withdrawal.
An account with no login activity for a continuous period of twelve (12) months will be classified as dormant. cuci365 may apply a monthly administrative fee to dormant account balances as permitted by applicable platform policies. Players will be notified before any such fee is applied.
All cuci365 bonuses and promotional offers are subject to specific terms set out at the time of the offer, including wagering requirements, game eligibility, minimum odds restrictions, and expiry dates. Players should read all promotion-specific terms before opting in to any offer.
All games offered on cuci365 — including slots, live casino tables, sportsbook markets, and Lucky Bingo — are governed by individual game rules displayed within each game or betting market. In the event of any conflict between game-specific rules and these Terms, these Terms shall prevail.
cuci365 uses certified random number generation (RNG) technology for all applicable games, independently audited by recognised third-party testing laboratories. Live dealer game outcomes are determined by physical processes conducted under monitored conditions.
cuci365 reserves the right to void any bet or game result that has been affected by a technical fault, data feed error, or any other circumstance that renders the outcome unreliable. In such cases, stakes will be returned to the relevant Player accounts.
Minimum and maximum bet limits apply to all games and markets. These limits are displayed within the relevant game or market and may be changed at any time without prior notice.
The following activities are strictly prohibited on cuci365 and will result in immediate account suspension and potential legal action:
cuci365 is committed to promoting responsible gaming. We provide players with tools to manage their gambling activity, including deposit limits, loss limits, session time alerts, and self-exclusion options. These tools are accessible via your cuci365 account settings at any time.
If you believe you may have a problem with gambling, or if gambling is no longer a source of entertainment for you, we strongly encourage you to use our self-exclusion feature and seek assistance. Full details are available on our Responsible Gaming page.
cuci365 maintains strict age verification processes. Any individual found to be under 21 years of age will have their account permanently closed and any remaining balance returned to the payment source where legally required.
All content on the cuci365 platform — including but not limited to software, game graphics, logos, text, design elements, and audiovisual materials — is the exclusive property of cuci365 or its content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the cuci365 platform for personal, non-commercial gaming purposes only.
You may not reproduce, copy, distribute, modify, display, or create derivative works from any cuci365 content without our prior written consent. The cuci365 name, logo, and associated marks are trademarks of the Company.
To the fullest extent permitted by applicable law, cuci365 and its officers, directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of — or inability to use — the cuci365 platform, including but not limited to:
cuci365's total aggregate liability to you in connection with these Terms shall not exceed the amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.
The collection, use, and storage of your personal data by cuci365 is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the cuci365 platform, you consent to the processing of your personal data in accordance with that policy.
cuci365 employs 256-bit SSL encryption across all data transmissions on the Platform. We do not sell your personal information to third parties. Your data is used solely for account management, regulatory compliance, fraud prevention, and service improvement purposes.
cuci365 reserves the right to amend these Terms at any time. Where a change is material, we will endeavour to provide reasonable notice via the Platform or registered email address. Your continued use of cuci365 after any amendment constitutes your acceptance of the updated Terms.
cuci365 may suspend, restrict, or permanently close your account at its sole discretion if you breach any provision of these Terms, engage in conduct that cuci365 deems detrimental to the integrity of the Platform, or for any other reason permitted by law. In such cases, any outstanding bonus balances will be forfeited. Real-money balances will be returned subject to completion of applicable KYC and AML checks.
These Terms shall be governed by and construed in accordance with the laws applicable to online gaming operations under the jurisdiction in which cuci365 is licensed. Any dispute arising out of or in connection with these Terms that cannot be resolved amicably shall be submitted to binding arbitration under the rules of the applicable arbitration authority.
Players may submit disputes or complaints in the first instance via the cuci365 live chat support channel or by email to [email protected] (plain text — not a clickable link). cuci365 will acknowledge all complaints within 48 hours and aims to resolve disputes within 14 business days.
All cuci365 games use independently certified RNG systems. Game outcomes are not manipulated. Third-party audit reports are available on request.
cuci365 enforces a strict single-account policy. Duplicate accounts are detected automatically and result in permanent suspension of all associated accounts.
Deposits and withdrawals are processed exclusively in MYR via regulated Malaysian payment channels. No hidden fees on standard transactions.
Wagering requirements, expiry dates, and game restrictions are clearly stated for every cuci365 promotion. No bait-and-switch promotional conditions.
Deposit limits, loss limits, session reminders, and self-exclusion are available to every cuci365 account holder at no cost and without requiring support approval.
256-bit SSL encryption protects all cuci365 data transmissions. Your personal and financial data is never sold to third parties. Full details in our Privacy Policy.
You've read the rules — now come enjoy the game. Join thousands of Malaysian players on cuci365 and experience fair, fast, and genuinely enjoyable online gaming.
21+ only · Play Responsibly · cuci365 is for entertainment purposes only